Policies and Guidelines

---

1. Deposit Requirement:
   
   • A 50% non-refundable deposit is required to secure your appointment at the time of booking.
   • This deposit will be applied to your treatment balance on the day of your service.

1. Appointment Confirmation:
   
   • All appointments must be confirmed at least 48 hours prior to the scheduled time. Unconfirmed appointments may be released and deposits forfeited.

1. Advance Notice:
   
   • Cancellations or rescheduling requests must be made at least 48 hours in advance of your appointment. Failure to provide proper notice will result in the forfeiture of your deposit.

1. No-Show Policy:
   
   • If you fail to show up for your appointment without prior notice, your deposit will be forfeited, and a new deposit will be required to rebook.

1. Rescheduling:
   
   • If you need to reschedule and provide at least 48 hours' notice, your deposit will be transferred to the new appointment.

1. Deposits:
   
   • All deposits are strictly non-refundable under any circumstances, including emergencies or illness.

1. Service Refunds:
   
   • Due to the nature of our treatments, no refunds will be issued for completed services. If you have any concerns regarding your treatment, please contact us within 7 days, and we will be happy to discuss them with you.

1. Store Credit:
   
   • In certain cases, store credit may be offered as a goodwill gesture. Store credit is valid for any future services or products.

1. Grace Period:
   
   • We allow a 10-minute grace period for late arrivals. If you arrive beyond this window, we may need to reschedule your appointment, and your deposit will be forfeited.

1. Shortened Services:
   
   • If time allows, late arrivals within the grace period may receive a shortened version of the service, and the full service fee will still apply.

1. Client Conduct:
   
   • All clients are expected to conduct themselves respectfully toward staff and other clients. Any inappropriate behavior will result in the termination of the appointment, and deposits will be forfeited.

1. Consultations:
   
   • Certain treatments require an initial consultation. A $50 consultation fee applies and can be credited toward your treatment if booked within 30 days.

1. Children and Guests:
   
   • For safety and comfort, children under 12 years old and additional guests are not allowed in the treatment areas.

1. Product Sales:
   
   • All product sales are final. No exchanges or refunds will be provided.

• We accept cash, debit, credit cards, and e-transfers. Payment is due in full on the day of service.

By booking and receiving services at Lavish Laser & Skin Care, clients acknowledge that all treatments are provided based on their consultation and informed consent. While we take every precaution to ensure your safety, clients assume responsibility for informing us of any medical conditions, allergies, or medications prior to their treatment. Lavish Laser & Skin Care will not be held liable for adverse reactions resulting from undisclosed information.

By booking an appointment, you confirm that you have read, understood, and agreed to these policies. These terms are subject to change without prior notice.

Thank you for choosing Lavish Laser & Skin Care. We are excited to help you look and feel your best!